SHIPPING AND DELIVERY
Every product on the Thornewood Treasures website is made to order with much love and care. There is therefore a delivery time of 3-4 weeks from the date on which the order was placed. The Thornewood Treasures team will always attempt to dispatch an order well before the 3-4 weeks IF POSSIBLE and you will be notified via email as soon as your order has been dispatched. We will also send you the waybill number to use for tracking your parcel on the couriers’ website.
COLLECTIONS – FREE
Customers in the Northern suburbs of Cape Town or in our hometown of Malmesbury are welcome to collect their orders in person.
Please choose ‘Collect in Durbanville’ or ‘Collect in Malmesbury’ at checkout. We will send you the directions and address for collections via email.
We offer door-to-door courier service via The Courier Guy.
- Orders under R1000 : R95 per order, delivered to your door
- Orders over R1000: R75 per order, delivered to your door
- Orders over R2000: Free courier to your door.
Please note that Thornewood Treasures currently only deliver to addresses in the Republic of South Africa.